Posted by Khaled Kteily on in Industry Knowledge

Healthcare (especially in the US) is a rapid area of growth in consulting, and as this blog post will tell you, healthcare is one of the most common industries to appear in consulting interviews. Inspired by some of my recent project work, as well as Oliver Wyman's intellectual capital, I've written about some factors affecting the state of the pharmaceutical industry.

Posted by Khaled Kteily on in Industry Knowledge

I was discussing the interview process with a consultant at a Top-10 firm that has interviewed well over 100 students over the past few years. One of her comments? "There's nothing more frustrating than a student who assumes they know nothing about an industry just because they don't know it in a business setting".

The fact is: you know more about an industry than you think. Yes, you might get a case about custom-building high-end cars and you aren't making that kind of money as a student (...yet). The difference between a good interviewee and a bad one:

Interviewer: "What can you tell me about the competitive landscape for this firm?"

1. "Well I don't know much about this industry as I ride my bike to school every day. Can you tell me if the industry is fragment or consolidated?"

2. "Hmm, I can't say this is an industry I'm intimately familiar with, but I think I can make a few guesses at what the competitive landscape looks like. I imagine that it's a very service-oriented industry, with a strong emphasis on providing excellent customer service and high levels of customization that will keep customers happy. I'm also assuming that reputation is important, because of how much a buyer would be investing in making their car purchase. Thus, I'm assuming that there are high barriers to entry for new competitors because they would need to build up both the service levels and the reputation to attract customers."